Returns & Refund
We want you to be happy with your purchase. Please read our return and refund policy below:
- If your order arrives damaged, we will cover the full cost of return shipping.
- If you choose to return the item for personal reasons (like changing your mind), you will need to pay for both the return and original shipping charges.
Return Addresses
For U.S. Customers:
4283 Express Lane
Suite 147-471
Sarasota, Florida 34249
For U.K. Customers:
Suite 147-471
Unit 9, Skyport Drive
West Drayton, Middlesex UB7 0LB
For Australia Customers:
Hannah Creations
322745
17/26 Octal St
Yatala QLD 4207
- We include extra seam allowance inside the dress, so it can easily be adjusted up by one or two sizes if needed. This is a simple alteration that any local seamstress can handle. If you'd prefer to exchange the size instead, that's no problem—we can arrange it quickly for you.
We take great care to make sure you're confident in your order. Before shipping, we are happy to share photos and videos of the dress. If you change your mind before the order is shipped, you are welcome to cancel the order with no extra cost.
If you have any questions or need help, feel free to contact us—we’re here to help!